Line Manager Competency Indicator Tool
Line managers have many significant roles to play in managing and tackling stress, identifying and managing those with stress, implementing any organisational stress policy, and communicating issue both up and down the management chain.
But managers also need to think about their behaviour, and how it can either add to the stress their staff experience or help alleviate the problem. Poor management behaviour is often highlighted as a major factor by those suffering from work related stress.
Training is usually given to those going into management but often they are then left to “get on with it” with no checks on how the manager is coping. It is difficult for managers to get feedback that allows them to assess how their staff are affected by their behaviour – a manager may be doing something that affects their staff but they are unaware of it.
The HSE, in association with the Chartered Institute of Personnel and Development and Investors in People, have designed a series of tools to allow managers to assess whether they currently have the behaviours identified as effective for preventing and reducing stress at work; its aim is to help managers reflect on their behaviour and management style.
These tools include a self-assessment tool, one that requires input from the manager’s staff (180°) and one that allows input from staff, senior managers and peers (360°)
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